Welcome to the National Institute of Management (“NIM”, “we”, “us”, “our”). Our platform provides digital learning resources, and as such, the primary mode of delivery for our content is electronic. This Shipping and Delivery Policy outlines how we handle the delivery of digital products and any physical materials associated with our courses.
1.1 Access to Digital Content: Once you complete your enrollment and payment for a course or program, you will receive immediate access to digital content, including but not limited to:
1.2 Delivery Method: Digital content is delivered through our online learning platform. You will be able to access course materials by logging into your account on our website. Access details and instructions will be provided via email upon successful enrollment.
1.3 Technical Requirements: To access digital content, ensure you have a compatible device with an internet connection. For the best experience, we recommend using the latest versions of popular web browsers.
2.1 Physical Course Materials: Certain courses or programs may include physical materials such as textbooks, workbooks, or study guides. If your course includes physical materials, they will be shipped to the address you provided during enrollment.
2.2 Shipping Method: Physical materials are typically shipped via standard courier services. We will use the most appropriate and reliable shipping method available. Shipping costs, if applicable, will be outlined during the checkout process.
2.3 Shipping Times:
2.4 Tracking Information: Once your physical materials have been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
3.1 Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by external factors such as courier delays or customs processing.
3.2 Damaged or Lost Items: If your physical materials are damaged upon arrival or if you do not receive your shipment within a reasonable timeframe, please contact us at with your order details. We will work with you to resolve the issue, which may include resending the materials or providing a refund if necessary.
3.3 Address Changes: Ensure that the shipping address provided is accurate and complete. If you need to update your shipping address, please contact us as soon as possible. Address changes made after shipping may not be accommodated.
For questions or concerns about shipping, delivery, or physical materials, please reach out to us at:
