At the National Institute of Management (“NIM”, “we”, “us”, “our”), we are committed to providing high-quality educational experiences. We understand that circumstances may change, and you may need to cancel your enrollment or request a refund. This Cancellation and Refund Policy outlines the procedures and conditions under which cancellations and refunds are processed.

1. Cancellation of Enrollment

1.1 Course Cancellation by NIM: In the rare event that NIM cancels a course or program, you will be notified via email, and you will be eligible for a full refund of the course fees. We will also provide options for transferring your enrollment to another course or program, if applicable.

1.2 Student-Initiated Cancellation: If you wish to cancel your enrollment in a course, you must submit a written request to . The cancellation request must include your name, contact information, course details, and reason for cancellation.

2. Refund Policy

2.1 Eligibility for Refunds: Refunds are granted based on the timing of your cancellation request relative to the start date of the course. The following refund schedule applies:

• Full Refund: Requests made within 7 days of enrollment and before the start date of the course are eligible for a full refund of the course fees.
• Partial Refund: Requests made more than 7 days after enrollment but at least 14 days before the course start date are eligible for a 50% refund of the course fees.
• No Refund: Requests made less than 14 days before the course start date or after the course has commenced are not eligible for a refund.

2.2 Special Circumstances: In cases of extenuating circumstances, such as medical emergencies or other significant issues, we may review requests for refunds on a case-by-case basis. Documentation supporting your situation may be required.

2.3 Non-Refundable Fees: Certain fees are non-refundable, including but not limited to administrative fees, materials fees, and any other fees specified at the time of enrollment.

3. Refund Process

3.1 Processing Time: Refunds, if approved, will be processed within [number] business days of receiving the cancellation request. The refund will be issued to the original method of payment.

3.2 Refund Amount: Refund amounts will be calculated based on the refund schedule outlined in Section 2.1. Any applicable non-refundable fees will be deducted from the total refund amount.

4. Course Transfers

If you wish to transfer to a different course or program instead of canceling, please contact us at to discuss available options. Transfers may be subject to course availability and may involve additional fees.

5. Contact Us

For any questions or concerns regarding cancellations or refunds, please contact us at: